Our Commitment to Your Privacy

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The security and privacy of your personal data are important to Moura Marques – Serviços e Negócios Imobiliários, Lda. (hereinafter “Moura Marques”), which is why we carry out our commercial activities in strict compliance with the applicable legislation on the protection of personal data.

We are committed to explaining, whenever necessary, how Moura Marques will use your data to ensure that you find the property you are looking for on our Website. It is also our commitment that all information collected will be stored securely, both by Moura Marques and by the other partner entities with whom we work.

This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, with whom we share it and how we protect your privacy.

 

1. Who is responsible for your data

Our Privacy Policy applies exclusively to personal data that Moura Marques collects from the website www.mouramarques.pt.

References in this Privacy Policy to "Moura Marques", "we", "us" or "our" mean Moura Marques – Serviços e Negócios Imobiliários, Lda., a company headquartered at Rua Companhia dos Caulinos, 526, 4th Dir., 4460-205 Senhora da Hora.

For the purposes of data protection legislation, we are the "Controller" for the personal information provided and processed through this website ("Website").

This Privacy Policy determines what happens to the personal data that you may provide us through the Website.

This Privacy Policy may be amended and updated at any time, with new versions being published on the Website.

If you have any questions related to the protection of your personal data, with the way Moura Marques addresses all issues related to privacy or security, you can always contact us by email marco@mouramarques.pt.

 

2. Data we collect about our users

Whenever "personal data" is referred to in this Privacy Policy, it must be assumed that they refer to information that relates to our users and that allows us to identify them, unequivocally, either directly, or in combination with other information that Moura Marques may hold. Your personal data may include, for example, your name, your contact details, information about your expectations regarding a particular property that you contacted, or information about how you use our Website, or how you interact with us.

Moura Marques collects personal data from users, for example, when they contact us through the forms available on the Website, explore our Website (even if they only search for properties), or contact us by telephone.

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Personal data that Moura Marques collects, in accordance with the strictest security rules, and that are explicitly provided by our users:

On the “Home” page, when filling out an information request or sending a message:

• Name

• email address

• telephone contact

• Distinctive and personal elements that you can put in the description field

On the "Contacts" page, if you fill out the form provided for this purpose:

• Name

• telephone contact

• email address

• Distinctive and personal elements that you can put in the description field

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3. Purposes of the personal data collected

Based on the information entered by users on the Moura Marques Website, the Data Controller will process the data in order to achieve the following objectives:

• Enable users who use the Moura Marques real estate portal – under the terms of the Terms and Conditions – to be contacted by Moura Marques associated Real Estate Consultants, following the completion of the existing form on the property detail page;

• Respond to users who have contacted Moura Marques, from its website, so that we can clarify any and all doubts that have been raised;

• Schedule interviews with candidates who want additional information about the KW Real Estate Network and the central role that Real Estate Consultants play, whenever the user has completed the form on the Website;

• Forward to the Moura Marques associated Real Estate Consultants all contacts generated by potential customers who have expressed their willingness to sell their property based on the excellent service that KW guarantees, so that they can forward these requests to the Consultants Real estate agents that are part of your team.

 

4. Your rights

Under current legislation, users have the right to object, at any time and free of charge, to the processing of their personal data for the purposes of direct marketing or any other form of prospecting. They also have the right to withdraw their consent at any time, without this compromising the lawfulness of the treatment that we have carried out based on the previously given consent.

They also have the right to be informed before the personal data is communicated for the first time to third parties for direct marketing purposes or used on behalf of third parties, and to be expressly given the right to object, free of charge, to such communications or uses.

If users wish to be given access to the personal information that Moura Marques holds about them, simply send us a request to that effect, using the form on the Management page of your data at Moura Marques.

If any of the information collected by Moura Marques or its Real Estate Consultants is incorrect or inaccurate, users may request the respective correction, using the form on the page Management of your data at Moura Marques.

If any user has doubts about how to proceed, they can contact Moura Marques, at any time, through the number 967 035 966.

Users may also contact us to oppose the processing of their personal data, request that they be erased, or that there be a limitation of their processing, as well as request the right to portability of personal data under the terms and within the limits established in the legislation in force. They also have the right to request notification from third parties about the rectification, erasure or limitation of the processing of their personal data.

In addition, users will also be able to submit a complaint to a control authority which, in Portugal, will be the National Commission for Data Protection.

We also remind you that part of the information entered on the Website may not be under the direct management of Moura Marques, so in these cases, we will make every effort to ensure that requests made by users, from the Website, are respected both by Moura Marques, and by your Real Estate Consultants (depending on the nature of the information). We also point out that Moura Marques does not have any powers of control or instruction over its associated Real Estate Consultants, and therefore cannot guarantee the effective or immediate respect for the exercise of their rights.

 

5. Information security and quality

It is our objective to guarantee the quality and integrity of the information provided by users who use the Moura Marques Website, and, in this sense, the necessary measures have been implemented, both at a technological and organizational level, in order to keep the information safe, accurate, and up-to-date. and complete.

To guarantee maximum security, in the areas of the Website where users' personal data are collected, their transmission is encrypted.

 

6. With whom do we share your data?

The personal data of our users will not be transferred to third parties, unless:

• Moura Marques has your express authorization;

• These entities promote, under a contract, the provision of services made available by Moura Marques to our users;

• This is required under the terms of the law;

• This is strictly necessary to ensure compliance with our terms of use, rights or ownership.

Moura Marques employees and their associated Real Estate Consultants may have access to their personal data for the purposes of managing the Website, being, however, covered by an obligation of confidentiality in relation to the data to which they have access within the scope of the operations of the respective base Computing.

Moura Marques employees and its associated Real Estate Consultants are duly informed of the importance of complying with this legal duty of secrecy, being responsible for complying with this obligation of confidentiality.

By giving your consent for this, Moura Marques may share or send your personal data with Moura Marques' associated Real Estate Consultants.

 

7. Where is personal data stored and for how long

The data that Moura Marques collects from its Website will be stored on servers located within the European Union.

The period of time during which the data is stored varies according to the purpose for which the information is processed. Moura Marques will keep the personal data of users as long as they are active users of the Website. If a user does not interact with any of the functionalities made available on the Website, for a period of 3 (three) years, his absence from the Website will be interpreted as a manifestation of disinterest in maintaining an active registration and Moura Marques will make efforts with the Real Estate Consultants its associates for their personal data to be deleted from all databases in which they appear.

There are legal requirements, however, that require the retention of data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, after which Moura Marques will make efforts with its associated Real Estate Consultants so that the respective personal data is eliminated from all databases in which they appear.

 

8. Technical and organizational measures and treatment security

All information that Moura Marques receives from users of its Website will be stored on secure servers and, in conjunction with our technological partners, we will promote the implementation of the necessary technical and organizational measures so that any personal data is protected at a level of adequate security, which guarantees, in particular, the confidentiality and integrity of the data and which prevents accidental or unlawful destruction, loss and alteration, or even unauthorized disclosure or access to them.

Notwithstanding the measures implemented to protect your data, each and every user must be aware that the transmission of information over the Internet, or other open networks, is never completely secure, with the risk of data being seen and used by third parties. unauthorized. Moura Marques is obliged to warn all those who surf the Internet that they must adopt additional security measures, namely, ensure that they use a device and a browser updated in terms of properly configured security "patches", with an active firewall, antivirus and antivirus -spyware and, make sure of the authenticity of the websites you visit on the Internet, avoiding websites whose reputation you do not trust.

 

9. Links to other websites

The Website may contain links to other websites, or to other applications, including those of our partners. If you access one of these links, please note that each one will have its own privacy policy and Moura Marques cannot be held responsible for these policies. It is advisable to read the privacy policies of other websites before submitting personal data through them.

 

10. Contacts

For any additional information, or to exercise your rights, you can always contact Moura Marques on the number 967 035 966, or through our form available on the "Contacts" page.